Innovation doesn’t always start with sweeping disruption—it often begins with a decision to notice what others overlook. In insurance, wellbeing, and return-to-work strategies, it's the small, intentional design choices that create the most profound and measurable impacts.
Research shows that simple design adjustments—like improving accessibility or personalizing engagement—can lead to 10–30% higher participation rates (Behavioral Insights Team) and up to 2.5x higher customer trust (Harvard Business Review). Small innovations aren’t cosmetic; they’re transformational.
At Satori, we believe inclusion is not separate from innovation—it powers it. Thoughtful, human-centered design unlocks better health outcomes, business performance, and organizational resilience. Here’s how we integrate this principle across our solutions:
✅ Accessibility First Features: Small adjustments—like alternative communication formats, simplified interfaces, and flexible support pathways—remove invisible barriers and drive higher engagement across all user groups (Accenture Accessibility Advantage Report, 2020).
✅ Personalized Engagement Models: Behavioral science shows that meeting individuals where they are leads to higher return-to-work success rates and improved claims experiences (World Health Organization Return-to-Work Guidelines).
✅ Inclusive Communication Practices: From visual tools to clear, adaptable messaging, we design to ensure no one is left out of the conversation, boosting trust and long-term participation.
These small design decisions ripple outward—improving ROI, shortening recovery timelines, increasing user satisfaction, and building lasting resilience across employers, insurers, and communities.
Innovation rooted in empathy isn’t just good design—it’s good business.
At Satori, we are committed to finding the overlooked opportunities where inclusive innovation can spark real change—and helping our partners do the same. Together, we can build systems that work better for everyone, not just the majority. We’re especially excited to be collaborating with a new partner to further embed inclusivity into our app’s user experience. More to come soon...
This month, we encourage you to reflect on:
🔎 One small barrier you could remove in your organization or community.
💡 design choice or communication method you could adapt to better include others.
🌱 A new approach that could create meaningful change, even at a micro level.
✨ Small steps. Big breakthroughs.
We’re building the future—one intentional step at a time.
